Help

FAQ

Answers to common questions about Loanboox.

For everyone

What services does Loanboox offer?
  • An efficient financing marketplace where borrowers can find suitable lenders for their financing needs.
  • Advisory services related to financing.
  • An intuitive portfolio tool for loan administration.
Who can benefit from Loanboox?
  • Municipalities, cities and cantons
  • Public-law related borrowers such as transport companies, wastewater utilities or hospitals
  • Real estate companies and housing cooperatives
  • Real estate funds and large corporates
  • Institutional lenders and banks

... with financing or investment needs above CHF 1 million and the desire to manage debt capital more efficiently.

Is Loanboox a crowd-lending platform?

No. Only finance managers and CFOs of public-law entities, the real estate sector, large corporates, and investment specialists from institutional investors verified by us are active on Loanboox.

How secure is Loanboox?

The security of our platform and our clients’ data is our top priority. The platform is hosted in a highly secure data centre in Switzerland. The data centre is also certified under ISO27001 and ISO22301. Access to the platform is restricted to registered users and can additionally be protected with two-factor authentication.

Where does the name Loanboox come from?

The name Loanboox is derived from the English term “loan book” or “loan books”. A loan book is a record of the loans or credits a company has with financial institutions. With Loanboox, we simplify and digitise the sourcing and administration of loans.

Do I need to register?

Not for advisory services. For using the marketplace, we recommend registering. However, you can also request an offer by phone or email and only register once you want to conclude the transaction. Registration is required to use the portfolio tool.

How does the borrower registration process work?

On www.loanboox.ch, an interested borrower can request a user account in just a few clicks by entering their business email address. You will then receive a verification email with a temporary link for the next registration steps. Our team will gladly support you by phone or email at any time.

Can I unsubscribe again?

Yes. You can let us know at any time that your user account should be set to inactive or deleted.

What does a financing request via Loanboox cost?

Borrowers can submit financing requests via Loanboox free of charge and without obligation. Only in the event of a successful transaction does Loanboox charge, depending on segment and financing product, a transaction fee of one to three basis points per year of maturity on the average outstanding credit volume. Transactions are free of charge for investors.

How can I start a financing request?
  • Open an account in just a few minutes.
  • Enter your financing request with all information in only a few clicks.
  • Alternatively, call us on +41 55 220 78 20 or email info@loanboox.ch, and we will collect the offers for you.
Do I need a rating for a financing request?

As a public-law entity or a bank, no rating is required. With a rating, more attractive terms may be achievable in some cases. For corporates, a bank rating or a rating from a Swiss or international rating agency is a prerequisite.

Can I also invite my local bank?

Yes. Add your existing contacts when creating the request. They will then be invited directly to submit an offer, and you keep one central overview.

What is the advantage of Loanboox compared with existing financing options?
  • Simple, non-binding tendering
  • Top offers thanks to the largest lender network in Switzerland
  • Secure, efficient, everything in one place, with audit-proof closing documentation
  • Independent, professional and personal support
Why do I need the portfolio tool?

To manage your loans effectively, without complex Excel sheets and without high fixed fees.